Len Stoler Chevrolet

Reviews about Len Stoler Chevrolet

• Nodella Jordan

  Jul, 27 2018
  ★ ★ ★ ★ ★
  I was treated really nice. The sales rep did not pressure me. I was approved on the spot and the vehicle that I came for was still available and was what they advertised. I would definitely look to purchase from them in the future because of the level of service I received from Nick.
• Knvern Jee

  Apr, 29 2018
  ★ ★ ☆ ☆ ☆
  First I would like to say, our salesman Evan was great. No issues at all with him.
  
  However, there is one major issue. When working out financing, my wife and I weren't exactly sure what our payments would be like. She is a stay at home mother of our two boys, and we live off of my income alone. Naturally, we're very cautious about spending money, and we were very conscious of what we were comfortable paying every month. We filled out some paperwork, and wanted to see what our payments would look like. Sounds pretty simple right? Here's where the issue is.
  
  We asked SPECIFICALLY if them ONLY giving us the numbers would be a HARD or soft inquiry on our credit report. I specifically said to the salesman and financing person that I did NOT want to have a hard inquiry on my credit report just to see what our payments would look like. They assured us that it would only be a soft inquiry, and a hard inquiry wouldn't be put on the credit report until we give the final say to get the loan. My wife and I both have good (700's) credit, and we (and they) already knew that. They gave us a decent interest rate (4.9), and everything was okay otherwise. We decided not to get the loan and car because we felt the monthly payments were too high for us to feel comfortable with, and we decided to do more shopping around. They were only able to offer us a MAX 4yr loan, which is understandable without a down payment on a used car (trade-in only).
  
  Fast forward to today. We found the car for us. We got everything in order and purchased the car. But, after going thru the loan process, the bank calls us and says they have to offer us a 4 year loan instead of 5 like we requested. When I asked them why, they said because there was too many (4) hard inquiries on my credit report. I said that was weird because there should only be two, and I know this because I monitor my credit religiously. (recently acquired a Lowe's and PayPal credit account) SO I go to check my credit report, and there was not only one, BUT TWO HARD INQUIRIES on my credit report, from the Len stoler financing. Needless to say, it will be disputed with the credit bureaus and with Len stoler.
  
  My advice - they're not a bad stealership. But figure out your numbers before you need them to figure it out for you, and don't fill out ANY financing paperwork unless you KNOW you're buying the car from them.
  
  Oh, and I almost forgot - watch out for their dealer fees, they're a little steep. They were attempting to charge us about $1600 in dealer fees, all while telling us how they were the cheapest around and how expensive everyone else is. The dealership we ended up going thru charged us $568 total, and ended up working with the bank to get us the 5 year loan like we requested.

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