A/1 Heating and Air Conditioning, Inc.

Reviews about A/1 Heating and Air Conditioning, Inc.

• A Google User

  Dec, 27 2017
  ★ ☆ ☆ ☆ ☆
  This company charges $113 for the initial visit, but what was really disturbing was the 300% to 400% markup on a defrost board for my Lennox compressor unit: A1 tried to charge me $354.77 for the part widely available for $90-150. When I asked about the markup, I tried to confirm the part #. I was told the part # was unavailable and was pressured to decide to go forward with the ordering and repair. Once I had researched the part myself, I contacted A1 again (this was the next day) and I GAVE THEM the part # and prices. Only then did, A1 offer to reduce the price by more than half to $168 AND include the defrost thermostat (a $15-$20 value).
  This type of price gouging and pressure when the customer is without a heating unit in winter seems unethical and I could not see fit to allow A1 to provide any additional services. A1 also refused to refund any portion of the $113 I paid for a 15 minute service call; Which I partly understand since A1 did provide some service BUT a token partial refund was probably warranted in this case because I had been made to do a lot of extra work that should not have been necessary if A1 was honest and forthright in the initial discussion of the parts pricing.

Images and photos

The nearest places

• Getbored Designs

  Establishment, Car repair

  408 Lucabaugh Mill Road, Westminster, MD 21157

  +1 410-596-4496

  getbored.biz
• Cranberry Auto Service Center

  Establishment, Car repair

  404 Lucabaugh Mill Road, Westminster, MD 21157

  +1 443-487-4058

  cranberryautoservice.com
• Ray's Body Shop

  Establishment, Car repair

  408 Lucabaugh Mill Road, Westminster, MD 21157

  +1 410-875-8226
• Affordable Auto Maryland Service Center

  Establishment, Car repair

  404 B, Lucabaugh Mill Road, Westminster, MD 21157

  +1 443-821-3552

  affordableautomaryland.com

  Closed now:
• Nyquist Inc

  Establishment

  406 Lucabaugh Mill Road # A1, Westminster, MD 21157

  +1 410-876-6110

  nyquist-inc.com
• Advanced Office Solutions

  Establishment

  408 Lucabaugh Mill Road, Westminster, MD 21157

  +1 410-876-4100